Q1. Do you accept OEM & Dropshipping service? A: Yes, we accept Dropshipping and OEM , Warm welcome contact us! Q2: Is it possible to buy samples to test before a MOQ order? Yes, of course you can. Q3. Is it ok to print my logo on the product? A:Please send your artwork to us, we can make it. We also can support to make it in small order quantity. accordingly, the cost will be different based on different quantity. Q4. How do you assure the quality? A: We control the product quality by IQC,three tests on production lines,and 100% aging testing before packaging. Q5.Are your products conforming to our standards? A: Yes,Our product have the certificates,such as CE,ROHS,FCC,etc. Q6.How to clean the machine? --There are four steps to clean the machine a. Take out the bottle. b. Clean the oil bottle with alcohol，after that Fill in alcohol in the bottle and install it in the machine and open power for 10 minutes to clean the machine. c. After the machine is cleaned, turn off the power. d. Take out the essential oil bottle, pour the oil into the plastic bottle, install the bottle into the machine and close the back door.Cleaning the machine is considered completed. Q7. How long for warranty period? All our products are 1 year guaranteed. You can contact with us in case any parts are damaged, we'll work out the resolution at our soonest. Q8. What's your delivery time? A: Generally,3~5 working days for samples,20~25 working days for mass production. Q9. What's your payment terms? A: T/T,30% deposit paid before production,and the balance paid before delivery. Q10. How do you ship the goods? A: Usually, it's by DHL,UPS,Fedex,TNT,Airline and sea shipping,ect. We will check case by case. Our services 1. OEM, ODM order accepted. 3. Customized requirements could be arranged accordingly. 4. Always serious about after-sale service. 6. Product replacement parts supply.